How the SponsorHouse.com powered Rider Support
Shop Work: 1) SponsorHouse builds the shops
for your sponsor 2) You get a sponsorship deal with the company 3)
You visit the shop (sponsorship pricing is calculated just for you) 4) You
place an order 5) Sponsor receives your order information via email
6) Sponsor gets order info from their secure site and starts processing 7)
The company will change the status and add additonal information you may need
(an email is sent to the address specified in your SH account) 8) The
product is shipped from your sponsor or one of their distributors Some
Questions You May Have and Helpful Tips: 1) Read your contract carefully.
It will tell you the details of your sponsorship deal and any extra information
you may need for ordering product.
2) Read the shipping page carefully
(if the shop has one). Many Sponsors have a lead time before products get shipped
and rush shipping is not available. Certain products (like Oil and Fuel) can only
be shipped Ground.
For Questions about Products, Sponsorship
or Your Order Please contact your sponsor. SponsorHouse.com provides
the ordering system, the order processing, payment processing and shipping are
handled by the company.
Have the following ready when you talk to the company: -
Your Order Number - Your SponsorHouse Rider ID - The Name on the Order
For
questions about the shop itself Contact SponsorHouse at 888-874-3374 For
problems pertaining to how the actual shop is working: - Your discount isn't
showing up - Can't checkout - Something with the shop isn't working properly
